Six disciplines.One system at the end.
We take on the whole system — the software, the AI inside it, the automations between steps, and the integrations that hold it together. Every engagement is scoped in writing and priced flat before work starts.
Purpose-built applications for how your business actually works.
Purpose-built applications for how your business actually works.
Internal tools, portals, back-office systems and the web apps your team lives in. Designed around your real workflow, engineered to be maintained for years — not a template you bend to fit.
- Product scoping & data model
- Web application (server-rendered, fast)
- Role-based access & audit trail
- Documentation & handover
A field-service company's operations platform: leads → quotes → jobs → invoices in one system.
What each engagement actually includes.
Custom Software
Purpose-built applications for how your business actually works.
Internal tools, portals, back-office systems and the web apps your team lives in. Designed around your real workflow, engineered to be maintained for years — not a template you bend to fit.
A field-service company's operations platform: leads → quotes → jobs → invoices in one system.
- Product scoping & data model
- Web application (server-rendered, fast)
- Role-based access & audit trail
- Documentation & handover
AI Systems
AI that ships to production — with guardrails, review steps and real data.
We put language models to work inside your operations: drafting, classifying, extracting, scoring, summarising. Constrained outputs, human approval where it matters, and honest guidance on where AI is the wrong answer.
Prospect research → website facts → per-prospect email draft, guardrailed against fabrication.
- Use-case audit (where it pays off)
- Prompted, JSON-constrained pipelines
- Guardrails & review queues
- Evaluation against real samples
Business Automation
The hand-offs between your tools, done by software instead of people.
Event-driven workflows that move work forward without anyone re-typing it: intake to follow-up, completion to invoice, reply to next step. Reliable, logged, and visible when something needs a human.
Job marked complete → invoice generated → pay link sent → payment recorded by webhook.
- Workflow mapping
- Event pipelines & schedulers
- Notifications (email / SMS)
- Monitoring & retry logic
CRM & Operations Platforms
One record per customer. One place to run the day.
Pipelines, customers, scheduling, dispatch, estimates, invoicing, reporting — unified. Multi-user, role-based, and built so the owner can see the whole business from one screen.
Machtempo: a multi-tenant CRM/ops platform for cleaning companies, taking payments via Stripe Connect.
- Pipeline & customer records
- Scheduling / dispatch / crews
- Estimates, invoices, payments
- Dashboards & reporting
SaaS Development
From working internal tool to a product other businesses pay for.
Multi-tenancy, subscriptions, onboarding, billing, security hardening, backups and deploys — the unglamorous parts that make software sellable. We've done it for our own products.
Machtempo — built, launched and operated by Diop Digital (live). ScanProspect and FlarePost, in development, follow the same playbook.
- Multi-tenant architecture
- Stripe subscriptions & webhooks
- Auth, sessions, RBAC
- Zero-downtime deploys, backups
API & Systems Integration
Payments, email, calendars, maps, government data — wired together correctly.
Stripe, Gmail/Google OAuth, Resend, Twilio, Google Maps, Meta Graph API, SAM.gov and whatever your business already runs on. Webhooks verified, tokens encrypted, failures retried and logged.
Stripe Connect Express onboarding so client companies bill their own customers inside the platform.
- Integration design & auth flows
- Webhook handlers (verified)
- Sync jobs & reconciliation
- Documented endpoints
We're a strong fit when…
And an honest “not us” when we're not. Both answers come out on the discovery call.
- An operation with real volume — jobs, customers, invoices, leads — running on tools that don't talk to each other
- A workflow that's clear enough to describe and painful enough to fix
- An owner or operator who wants to own the system, not rent it
- A budget for a real build: typically five figures for a first working system, scoped in writing
- AI where it does specific, checkable work — drafting, classifying, extracting, scoring — not 'add AI'
- A pixel-perfect design-only engagement with no system behind it
- 'Build me the next Uber' with no operating business underneath
- Ongoing staff augmentation billed by the hour
- A chatbot bolted onto a website with no data or workflow attached
Engineering discipline, from discovery to day 300.
Fixed scope, fixed price, weekly working software, and a hand-over that leaves you owning everything. Here is what that means in practice.
- quote before we start
- Fixed
- quote before we start
- working software on staging
- Weekly
- working software on staging
- code · data · infra · accounts
- Yours
- code · data · infra · accounts
- you talk to the engineer
- Direct
- you talk to the engineer
- 01Free · 30 min
Discovery
You describe the operation and where it leaks. We tell you what's realistic, what it should cost, and whether we're the right fit — including when the answer is 'you don't need us'.
- 02Days
Scope & fixed quote
A written scope: what the system does, what it connects to, what's out. One flat price before we write a line. No hourly meter, no change-order games.
- 03Weeks
Build in the open
A working version early, then weekly iterations against real use. You see progress on a staging URL, not in a status report.
- 04Day one
Deploy & hand over
Deployed to infrastructure in your name, with docs and credentials. Backups, monitoring and rollback set up before we call it done.
- 05Ongoing, optional
Support
A support arrangement if you want one — never a dependency. You own the code, the data and the servers.
You own everything
Code, data, domains, servers, API accounts — all in your name from day one. Working with us again is a choice, never a necessity.
Security by default
Signed sessions, role checks on every mutation, tenant-scoped queries, encrypted sensitive fields, verified webhooks, secrets out of the repo.
Production, not demos
Health checks, backups, rollback, monitoring and error handling ship with the first version — the same job on day 300 as on day one.
One accountable engineer
You work directly with the person who designs, writes and deploys the system. No account managers, no hand-offs.
Boring, well-understood tools chosen for longevity — the goal is a system your next engineer can read.
Not sure whichservice fits?
Not sure which service fits?Book the discovery call. We'll tell you what's realistic — including when the honest answer is that you don't need us yet.
Free 30-minute discovery call · fixed quote before work starts · you own everything